KOKODIY Privacy Policy

Last Updated: December 27, 2025

Welcome to kokodiy.com (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our Website, and your rights regarding your data. By using our Website, you agree to this Privacy Policy. If you do not agree, please stop using the Website.

1. Information We Collect

We may collect the following information when you use our Website:

Personal Data:

  • Name, email address, phone number, shipping/billing address, payment information, account login credentials.

Non-Personal Data:

  • Browser type, device information, IP address, browsing behavior, and website usage patterns.

2. How We Use Your Data

Your personal data may be used for the following purposes:

  1. Creating and managing your account.

  2. Processing orders, payments, and shipping.

  3. Sending notifications about order status.

  4. Sending marketing communications (newsletters, offers, catalogs) if you have opted in.

  5. Responding to inquiries and providing customer support.

  6. Improving our Website, products, and services.

We will only retain your data as long as necessary to provide our services or as required by law.

3. Cookies

We use session and persistent cookies to improve your browsing experience and analyze Website traffic. Cookies do not harm your computer or files. You can manage or delete cookies using your browser settings. Disabling cookies may limit certain features of the Website.

4. Data Sharing

We do not sell your personal data to third parties.

We may share data with third parties only when necessary to:

  • Process orders (payment processors, shipping providers)

  • Comply with legal obligations

  • Protect against fraud or illegal activity

For marketing purposes, data is only shared with partners if you have opted in, and you can opt out at any time.

5. Data Security

We take reasonable measures to protect your data, including SSL encryption for sensitive information and secure server storage. While we strive to protect your data, no system is completely infallible.

You are responsible for keeping your account login credentials secure.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update incorrect information

  • Request deletion or restriction of your data

  • Object to data processing for marketing purposes

  • Data portability

To exercise these rights, please contact service@kokodiy.com.

7. Data Retention

We retain your personal data only as long as necessary to provide services or comply with legal obligations. Once no longer required, data will be securely deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted on the Website. We encourage you to review it periodically.

9. Contact Information

  • Email: service@kokodiy.com

  • Company Name: KOKODIY LIMITED

  • Registration Number: 77109588

  • Address: RM A07, 1701-02 NEW TREND CENTRE, 704 PRINCE EDWARD RD EAST, SAN PO KONG, HONG KONG